# Pitched Booking

> Pitched Booking is a purpose-built booking and management platform designed exclusively for UK holiday parks, caravan parks, glamping sites, campsites, and leisure destinations. It offers two core products: Guest Booking (back-office management and online booking) and Activity Booking (session scheduling, tickets, and capacity management for leisure venues).

## Company

- Name: Pitched Booking Limited
- Founded: 2005
- Location: Cornwall, United Kingdom
- Website: https://pitchedbooking.com
- Industry: Holiday Park & Campsite Booking Software

## Products

### Guest Booking
Complete back-office management system and branded online booking for holiday parks and campsites.
- Visual scheduling grid with drag-and-drop
- Stepped booking wizard
- Online booking: branded, mobile-responsive with guest checkout, extras upselling, secure payments, promo codes, and guest account management
- Channel management: full integration with Campsites and Pitchup, iCal sync with Booking.com, Airbnb, and others
- Customer management (CRM) with membership tracking and duplicate detection
- Financial management with Stripe and Shuttle Global payment processing
- Seasonal pricing, duration-based rates, party-size adjustments, bulk pricing tools
- Automated email communications with drag-and-drop template designer
- Digital analytics with Google Tag Manager and Google Analytics integration
- Reporting and analytics with custom query builder
- Multi-site management from a single login
- Role-based access control and multi-factor authentication (Google Authenticator and SMS)
- Apple Pay / Google Pay support (coming soon)

### Activity Booking
Complete activity booking system for holiday parks, leisure centres, and visitor attractions. Available as a standalone product or alongside Guest Booking.
- Activity planner grid with visual scheduling
- Recurring session scheduling with day-of-week patterns
- Multiple ticket types with dependency rules
- Multi-activity orders with unified checkout
- Add-ons and extras with category management
- Attendance tracking and check-in
- Customer groups with exclusive access and group-specific pricing
- Vouchers and promo codes
- Automated confirmation and cancellation emails
- Activity dashboard with KPIs
- Flexible pricing with rate types, stackable discounts, and account-type based pricing
- Booking management with session transfers, cancellations, and notes

## Integrations
- Payment processing: Stripe, Shuttle Global (30+ PSPs)
- Channel management: Campsites (full), Pitchup (full), Booking.com (iCal), Airbnb (iCal)
- Email: SendGrid
- Address lookup: Loqate
- Analytics: Google Tag Manager, Google Analytics
- Identity: Microsoft Entra
- Security: Google Authenticator

## Pricing
- Monthly or annual contracts (12 months for the price of 10)
- Pricing based on number of sites, bookable units, and products chosen
- Guest Booking and Activity Booking can be purchased separately or bundled
- Free setup on Pro annual plans
- Data migration assistance (costs may apply)
- Remote staff training included

## Key Pages
- Homepage: https://pitchedbooking.com
- Guest Booking features: https://pitchedbooking.com/features/guest-booking
- Activity Booking features: https://pitchedbooking.com/features/activity-booking
- Why Us: https://pitchedbooking.com/why-pitched
- Pricing: https://pitchedbooking.com/pricing
- FAQ: https://pitchedbooking.com/faq
- Contact / Book a Demo: https://pitchedbooking.com/contact
- Testimonials: https://pitchedbooking.com/testimonials
- Integrations: https://pitchedbooking.com/integrations
- Privacy Policy: https://pitchedbooking.com/privacy
- Sitemap: https://pitchedbooking.com/sitemap.xml
- AI instructions: https://pitchedbooking.com/llms.txt